Privacy Policy

1. Data controller

Utility Branch Way
60-4, Haeamri, Inju-myeon, Asan-si, Chungcheongnam-do
Email: contact@utilitybranchway.click
Phone: +82-3-159-2184

2. Scope

This Privacy Policy describes how we collect, use, store, and protect personal data when you visit utilitybranchway.click, submit inquiries through our contact form, or engage our HR analytics consultation services.

3. Data we collect

Website visitors

• Contact form submissions: name, email address, message content, and optional fields such as consultation type and headcount
• Cookie preference stored in your browser localStorage (see our Cookie Policy)
• Standard server logs may include IP address, browser type, and pages visited — retained briefly for security purposes

Clients

• Contact details of authorized representatives (name, email, phone, job title)
• Workforce data provided for engagements (turnover records, exit interview notes, headcount plans) — treated as confidential business data
• Billing and payment information as required for invoicing

4. How we use your data

• Respond to inquiries submitted through our contact form
• Scope, deliver, and administer consultation engagements
• Send engagement-related communications (scheduling, deliverable delivery, invoicing)
• Comply with legal obligations under the laws of the Republic of Korea
• Improve website functionality (essential cookies only, with your consent where required)

We do not sell personal data to third parties. We do not use your data for automated decision-making or profiling.

5. Legal basis

We process personal data based on: your consent (contact form, cookies), performance of a contract (consultation engagements), and legitimate interests (website security, responding to pre-contractual inquiries).

6. Data retention

• Contact form inquiries: retained for up to 24 months unless an engagement begins
• Client engagement records and deliverables: retained for up to 7 years after engagement completion for legal and professional reference
• Workforce data provided for analysis: deleted or returned to client within 90 days of engagement completion unless otherwise agreed
• Server logs: retained for up to 90 days

7. Your rights

Under the Personal Information Protection Act (PIPA) of the Republic of Korea, you may request:

• Access to personal data we hold about you
• Correction of inaccurate data
• Deletion of data where retention is no longer necessary
• Suspension of processing in certain circumstances

Submit requests to contact@utilitybranchway.click. We will respond within 30 days.

8. International transfers

Our primary operations and data storage are in the Republic of Korea. If we use service providers located outside Korea (such as email or cloud storage), we ensure appropriate safeguards consistent with PIPA requirements. Contact us for details on specific transfers relevant to your engagement.

9. Security

We implement reasonable technical and organizational measures to protect personal data, including access controls, encrypted transmission for data exchange, and limited access to workforce data on a need-to-know basis within our team.

10. Third parties

We may share data with service providers who assist with hosting, email delivery, or invoicing, bound by confidentiality obligations. We may disclose data when required by law or court order.

11. Changes

We may update this Privacy Policy periodically. The "Last updated" date reflects the most recent revision. Material changes will be noted on this page.

12. Contact

For privacy inquiries: contact@utilitybranchway.click